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Security Guides
These are self-help
guides offered by the SOS office related to assisting you in reformatting
your hard drive and reinstalling your operating system. Note: Anyone
from outside The Pennsylvania State University network may not be able to
view some of these files.
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The documents on this web page contain only suggested guidelines for
rebuilding and securing your machines. Because the process is different for every computer manufacturer, these
guides are written at a high level. Any questions you have about this
process should be directed to the Help Desk, area RESCOM, a
faculty/staff IT contact or
Information Systems Consulting Services for a specialized
affordable alternative Carefully consider which guidelines to implement, as every
environment will have very differing needs and requirements. It is
recommended that you implement one modification at a time to determine the
impact of the change. Always be sure to document all modifications that
are made and implement them in a test environment prior to deployment in a
production environment. |
Use the above detailed
instructional guide in conjunction with the rebuild guidelines below for
your specific operating system.
If you have
Windows installed on your computer but do not know which version you have,
right-click on "My Computer" and select "Properties" from the menu that
appears; it will display your operating system details.
1. Disconnect from the network
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Unplug the PCs network cable and remove any wireless network adapters if you are
near a wireless access point that allows automatic connections without
any configuration by the user. If the wireless adapter is built-in, you
are most likely using a laptop. Take the PC somewhere out of
range of the wireless network. |
2. Back up your files
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Consider the files that you need to keep word documents you have written,
school projects, e-mail). Make copies of the files that are unique to you
or irreplaceable. You can use an actual back up program, or you can
manually copy the files. Either way, you will need to get the files to a
location other than the drive where you plan to install Windows. Some
examples, are; another hard drive installed in the PC or connected to it
via USB or FireWire, one or more CDs or DVDs, another computer, via the
network, zip disks, Jaz disks, or SuperDrive. |
3. Preparation Steps
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Once you have reformatted the machine, you will
need to install several files before placing it on the network for
the first time to prevent it from becoming infected again. Service
Packs, patches, and hotfixes are software update programs which eliminate
specific vulnerabilities that have been discovered in a larger piece of
software. You can find some of the updates via the links below. You
will need to use either a writeable optical drive (CD/DVD-R), a
mobile/external drive, a logical drive, or your
PASS space (although PASS is limited in size) to download the updates
and burn them to a CD before you do the reformat, from another
computer. Patches should be
downloaded from a trusted machine rather than a compromised host. NOTE:
The service pack files are very large (over 100 megabytes each) and may
take a while to download/burn to a disk, depending on your Internet
connection. |
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The most highly recommended service packs and patches can be found
below, however, this is not a comprehensive list of all the patches that
exist. ALWAYS check the applicable operating system website (i.e.,
Microsoft) to get the latest patches for your computer. Many
applications that are running on your system also have patches and
hotfixes, and these updates will also need to be downloaded and applied
prior to placing your computer on the Internet for the first time. |
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*At the University Park campus XP SP2 CDs are available at the
ITS Help Desks
in 2 Willard Building and in 215 Computer Building. |
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At non-UP locations, the XP SP2 CDs are available at the same
distribution points as the PAC-ITS CD.
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4. Reformat & Reinstall
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If a machine has been compromised in any way, the ONLY way to
ensure that the machine is secure is to reformat the hard drive and
reinstall the operating system. This process will involve backing up any
data on the machine and reinstalling the operating system or running a
system restore/recovery CD provided by the manufacturer. At this
point, you will need to create an administrator system password,
after which you will reinstall all programs, secure the machine, and
restore data files. |
Reformatting your machine removes all
data from your computer. This is an irreversible process.
5. Create Passwords
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Intruders do attempt to gain access to shared
computer systems through the accounts of others. Their motives vary
from curiosity to criminal malice. It is part of your responsibility
as a computer user to create a strong password for both your Penn
State access account and all operating system accounts on your
computer. It is your privacy, your reputation, your files, and your
computing resources that are all at risk. Often times
passwords/password files are commonly collected for future use when a
system is compromised. All passwords should be changed and strengthened
in the event of compromise For detailed instructions
on how to create a good password go to the
SOS passwords page. |
6.
Install Firewalls
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Windows XP and Mac OS X have built-in firewalls. Many Linux or other
UNIX-based systems also have firewall or filtering capabilities that
should be enabled. For other operating systems, you should buy or download
and install a personal firewall. It is important to ensure your
firewall is enabled for complete protection. Instructions for
configuring your firewall can be found at the Penn State ITS Helpdesk
links below. Also included is a *link to personal firewall (that can
be downloaded free of charge for non-University computers). |
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Adaware and
Spybot S&D, are both popular spyware tools, designed to detect and
remove a variety of spyware types from a user's computer. Though equally
effective, Spybot S&D is a bit more advanced than Ad-Aware; novices are
encouraged to first try Ad-Aware. Note: Spybot Search and Destroy
is free for use on both University and personally-owned machines. However,
Ad-Aware is free only for personally-owned machines. Users who wish to run
it on University-owned machines will need to purchase this product. |
7.
Automate Live Antivirus Updates
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New viruses are written and released on a daily basis. Many of the more
common viruses "morph" or change frequently to make them more difficult to
detect. Viruses spread rapidly and by many different ways (for example,
via e-mail attachments; infected document files; Web sites that contain
hostile code that can infect your computer through vulnerable browsers;
and unprotected file shares). Using Symantec AntiVirus (FREE
for Penn State students, faculty, and staff ) and configuring it to
update virus definitions automatically with the directions below will help
keep your computer protected. |
8.
Review Windows Security Guides and Documents
Printable Version of this page
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