SOS - Helpdesk Contacts

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Help Desk Contacts

These are contacts to university help desk needs at various Penn State University locations. If you are unable to contact someone in your area please refer your concerns to 814-863-1035 or 814-863-2494, call the Help Desk 1-888-778-4010, or write to helpdesk@psu.edu.

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When contacting the ITS Help Desks, please be prepared to provide the Help Desk with the following information:

Penn State Access Account user ID
Kind of computer (MAC or Windows)
Operating system (OS X, Windows XP, etc.)
Name and version of the software program that is malfunctioning

University Park Locations

Residential Computing (ResCom- From five campus locations assists students living on campus with their information technology needs)

Location

Hours of Operation

Services Available

2 Willard Building
814-863-1035
(Toll-free 1-888-778-4010 within PA)

Mon. - Thurs: 9:00 a.m. to 10:30 p.m.
Fri.: 9:00 a.m. to 4:30 p.m.
Sat.: CLOSED
Sun.: 6:30 p.m. to 10:30 p.m.

Consultants at this location specialize in the following areas:

Penn State Access Accounts
access client software
microcomputer software
virus detection and prevention
freeware and shareware
word processing

Unix
disk recovery
file conversion
spreadsheets
drawing and painting packages

return to the top

215 Computer Building
814-863-2494

Mon. - Fri.: 9:00 a.m. to 5:00 p.m.
Sat. & Sun.: CLOSED

Consultants at this location specialize in the following areas:

Penn State Access Accounts
Calendar Service (Corporate Time)
access client software
microcomputer software
programming languages
freeware and shareware
text scanning

ANGEL
Unix
thesis formatting
statistical packages
visualization and graphics
spreadsheets
numerically intensive computing

Full-time staff members are also available for consultation.

Branch Campus Locations

Penn State Abington CNS Office 236 Woodland Building (215) 881-7675 return to the top	Penn State Hazelton Helpdesk (570) 450-3456 http://www.hn.psu.edu/computing/helpdesk return to the top
Penn State Altoona Computer Center 234 Hawthorn Building (814) 949-5363 return to the top	Hershey Medical Center Helpdesk (717) 531-6281 return to the top
Penn State Beaver Campus IT Coordinator (Eric Marts) 122 Administration Building (724) 773-3569 return to the top	Penn State Lehigh Valley Helpdesk (610) 285-5155 return to the top
Penn State Behrend Helpdesk 135 Hammermill Building (814) 898-6415 return to the top	Penn State Great Allegheny IT Help Desk 2 Crawford Building (412) 675-9498 return to the top
Penn State Berks Computer Center Help Desk 143 Luerssen Building (610) 396-6195 return to the top	Penn State Mont Alto Helpdesk 124B MAC Building (717) 749-6193 return to the top
Penn State Delaware County Computer Services 212 Office Suite Main Building (610) 892-1297 computersupport@de.psu.edu return to the top	Penn State New Kensington Helpdesk Blissell Building, basement (724) 334-6081 return to the top
Dickinson School of Law Helpdesk Trickett Hall Room 014 (717) 240-5008 return to the top	Penn State Schuylkill Helpdesk Classroom Building, ground floor (570) 385-6212 return to the top
Penn State Dubois Help Desk 105 Swift Building (814) 375-4858 http://www.ds.psu.edu/computing/ return to the top	Penn State Shenango Help Desk 307 Sharon Hall (724) 983-2920 http://www.shenango.psu.edu return to the top
Penn State Fayette Network Services Office 107 Eberly Building (724) 430-4163 return to the top	Penn State Wilkes-Barre CIS Dept. 104 Technology Center Phone: (570) 675-9153 http://www.wb.psu.edu/cis/ return to the top
Penn State Great Valley Computer Center Helpdesk Main Building - basement (610) 648-3230 return to the top	Penn State Worthington-Scranton IT Services 116 Dawson Building (570) 963-2551 return to the top
Penn State Capital Campus Helpdesk For PC assistance phone (717) 948-6188 The PAC-ITS CD-ROM is available at the library. return to the top	Penn State York Computer Help Desk 106 Information Sciences and Technology Center (717) 771-4080 return to the top

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Last revised: 03/09/2007